Stonly, a customer onboarding platform, raises $22M series A led Northzone and Accel – TechCrunch

Within the age of COVID – or relatively, the age of huge digitization of companies, post-COVID – on-line prospects need to onboard themselves to merchandise and platforms. In any case, isn’t it quicker? And isn’t it cheaper for the platforms themselves? Taking part in on this area are firms like ScreenSteps, Scribe, Poka, Dozuki, and others.

The France-based Stonly,
has additionally been on this since 2018. It’s now raised a Collection A funding of $22 million led by European VC Northzone, with participation from current investor Accel. A number of angels are additionally collaborating, together with Miro CEO Andrey Kushing, YC group accomplice Nicolas Dessaigne, Personio CPO Roman Schumacher, and Dashlane ex-CEO Emmanuel Schalit.

Stonly founder Alexis Fogel created the enterprise after noting that prospects needed self-service onboarding and trouble-shooting, and that this could possibly be scaled simply throughout firms, as a platform play.

He mentioned: “Stonly breaks down the limitations between product steerage and buyer assist, offering firms with the flexibility to adapt content material to completely different use instances and distribute it contextually, resolving buyer points whereas offering the best steerage in the best place.”

Stonly says it grew by 5x in 2021, with over 20K companies now utilizing it, corresponding to Telus, Univision, Backmarket, Gorgias, Mynd, and UCLA.

Michiel Kotting, accomplice at Northzone and a board member added: “Now that software program is crucial in all walks of life, firms that really allow their customers can actually draw back from the group.”