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Cerner & AKASA Partner on AI-Powered Revenue Cycle Automation

JONATHAN DESVERNEY by JONATHAN DESVERNEY
May 6, 2022
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AKASA Raises $60M to Automate Revenue Cycle Operations for Health Systems

What You Ought to Know:

– Well being IT chief Cerner and AI developer for healthcare operations AKASA announce a partnership to scale automation inside the income cycle at hospitals and well being techniques utilizing AI and machine studying.

– The collaboration presents Cerner prospects entry to AKASA’s AI-based Unified Automation® platform which is purpose-built for healthcare.


Rising Want for Income Cycle Automation

Employees shortages are significantly regarding for healthcare income cycle leaders contending with a excessive cost-to-collect, which stays stagnant at 3.3%. Because of this, hospitals and healthcare techniques contending with staffing challenges are more and more trying to automation options to fill within the gaps. The income cycle is usually the unseen engine that retains a well being system working. When the income cycle works effectively, sufferers usually tend to get the total advantages of the insurance coverage protection for which they’re eligible and get an correct medical invoice the primary time, each time. This helps shield sufferers from shock medical payments and permits well being system employees to spend extra time bettering the affected person monetary expertise whereas additionally bettering their group’s backside line.

The proper automation technique ought to elevate and empower overburdened well being system employees throughout the group, so individuals can deal with essentially the most cognitively advanced actions whereas guaranteeing assets are utilized for the best impression. As a most well-liked automation platform, Cerner’s prospects can have entry to AKASA’s know-how to automate duties throughout the income cycle, together with:

– Automated Insurance coverage Card Eligibility and Protection Collector: Permits the enter of insurance coverage card scans into registration system fields, checks eligibility, implements complete adjustments to registration data, performs plan code mappings, and leverages protection discovery instruments to stop eligibility denials.

– Authorizations: Helps to establish authorization necessities for affected person companies to be rendered, provoke sending request types to sufferers’ insurance coverage suppliers through a number of modalities, and test on authorization request submission standing.

– Declare Edits: Facilitates the modifying of claims which are scrubbed for a decision to assist declare submission to clearinghouse and payers, in the end serving to to enhance clear claims charge. 

– Eligibility Denials: Run eligibility checks, establish information discrepancies and make corrections to assist resolve denial by refilling declare, submitting an enchantment or flagging for affected person communication.

– Complete Comply with-Up and Enhanced Declare Standing: Goals to finish follow-up to payer responses by gleaning account info from an EHR or affected person accounting system, then retrieving the standing of the declare and taking applicable subsequent steps for declare decision.



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